FAQ

Frequently Asked Questions

What devices is FilmMount compatible with?

The FilmMount is compatible with most smartphones, including iPhone and Android devices. The adjustable mount securely holds phones of various sizes, with or without a case. If your phone does not have built-in magnetic support, FlimMount can still be used with a magnetic phone case or magnetic attachment.

How does FilmMount work?

FlimMount uses a strong suction mount designed to securely attach to smooth, flat surfaces such as glass, mirrors, tiles, or clean metal.

Is it easy to set up?

Yes. FilmMount is designed for quick, simple use. No tools or technical experience are required.

How long does shipping take?

• Processing time: 1–3 business days

• Delivery time: 8–14 business days after shipment

Once your order ships, you’ll receive a tracking number to monitor delivery progress.

Can I change or cancel my order?

If your order has not yet shipped, we may be able to change or cancel it.
Please contact us as soon as possible after placing your order.

Do you accept returns?

We do not accept returns.

However, if your item arrives damaged, defective, or incorrect, you may qualify for a replacement or refund.

How do I contact customer support?

You can reach us at:
support@yourstore.com